Customer Service

Contact Information: Phone: 415-897-0524
Address: PO BOX 658
Novato, CA 94948
Shipping & Delivery: All items indicated to be instock are shipped on the same day if the order is placed before 1:00 PM Pacific Time. Instock items ordered after 1:00 PM Pacific Time will be shipped on the following business day. A confirmation email is sent once the item leaves our warehouse.

IMPORTANT: As inventory fluctuates hourly, an item indicated as “in-stock” when you place your order may, in fact, be out-of-stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again.
Returns & Refunds: Every product you buy from AbsintheTools.com comes with a 30 day limited warranty. The warranty applies to products that have been confirmed as defective by AbsintheTools.com, which may be repaired or replaced (at our sole discretion).

There will be no refunds for any reason. All merchandise sold by AbsintheTools.com is sold asis without any guarantee. By making a purchase with AbsintheTools.com, you are confirming that you have read and understand our no refunds policy.